Training Account Management

As account manager you have a close relationship with your accounts. You are their central point of contact, advisor, negotiator, central ‘spider in the web’ and strategist. You take these responsibilities more than seriously.

What do you learn in the training Account Management?

In ‘Account management’ training you will learn how to positively influence your customer relations through strong account analyses and effective accounting plans. Topics include:

✓ footprint of current suppliers

✓ competitor analysis

✓creating good account plans

✓ creating and managing a Decision Making Unit

✓ latent customer needs

✓ collaborating with internal colleagues

✓ building mutual customer relations

✓ setting SMART objectives

What do you get from the training Account Management?

You will know how to create a solid accounting plan and how to implement this properly. You will be able to comfortably maintain and strengthen the relationship with your customers.